Beyond the Horizon: Why Tracking Trends is Essential for HR Strategy and the Five Priorities for 2026 - The Evolved HR!

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Beyond the Horizon: Why Tracking Trends is Essential for HR Strategy and the Five Priorities for 2026

The Strategic Imperative — Why Tracking Trends is No Longer Optional

For decades, Human Resources has been characterized as a reactive function. A new law passes—HR updates the policy manual. A manager requests a hire—HR posts the job. An employee files a complaint—HR investigates. This "wait and respond" model worked in an era of relative stability, but that era has ended.

Today, the ground is shifting beneath our feet. Artificial intelligence is rewriting the nature of work. Demographic shifts are creating unprecedented skills shortages. Employee expectations have fundamentally changed. In this environment, HR can no longer afford to be a spectator.


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From Trend Spotter to Business Driver

A recurring theme in industry research from leading analysts at Gartner and the Josh Bersin Academy is that HR must evolve from identifying trends to actively driving business strategy. Tracking macroeconomic shifts, technological advancements, and workforce movements isn't an academic exercise—it's the new prerequisite for competitive advantage.

When HR professionals understand that a technology like generative AI will reach mainstream adoption within 18 months, they don't just prepare to update job descriptions. They partner with the CEO to redesign workflows, identify which roles will transform, and build the upskilling infrastructure that determines whether the organization thrives or falls behind.

The Radar Beyond the Office Walls

As highlighted in MIT Sloan Management Review, HR's radar must now extend far beyond the office walls. External factors—interest rates affecting capital allocation, climate policy reshaping entire industries, demographic cliffs in critical talent markets—directly impact internal strategy. A skills shortage in one region isn't just a recruiting challenge; it's a board-level risk that requires workforce planning, alternative talent sourcing, and potentially entirely new operating models.

The organizations that will win in 2026 and beyond aren't those with the best reaction times. They're the ones whose HR functions anticipated the changes, prepared the workforce, and positioned the company to move forward while competitors were still figuring out what hit them.

This brings us to the five priorities that will define HR success in 2026—priorities that emerged directly from tracking these converging trends.

The Five Priorities for HR in 2026

Priority 1: Co-Lead Organizational AI Transformation 

The Shift: For the past two years, the conversation around AI in HR has focused on how the function can use the technology internally—automating recruitment, streamlining onboarding, generating job descriptions. While important, this perspective misses the larger opportunity.

According to McKinsey & Company's seminal work, "HR as the Architect of the AI-Powered Organization," the function's true value lies in leading the cultural and structural shift that AI demands across the entire enterprise. This moves far beyond tool implementation. It requires HR to partner with IT, operations, and executive leadership to fundamentally redesign how work gets done.

Why It Matters Now:
Organizations are discovering that simply purchasing AI tools doesn't create value. The magic happens when workflows are reimagined around human-AI collaboration. HR owns the intersection of people, process, and technology—making the function the natural architect of this transformation.

The CHRO's Mandate:
Writing in Harvard Business Review, researchers outline the CHRO's expanded role in the age of AI. It's no longer sufficient to delegate technology decisions to the CTO. Senior HR leaders must own:

  • Change management: Helping employees understand that AI augments rather than replaces them
  • Ethical AI use: Establishing guardrails for how AI is deployed in people decisions
  • Workforce upskilling: Building the capability for every employee to work effectively alongside intelligent systems

Practical Actions for 2026:

  1. Establish an "AI and Future of Work" steering committee co-chaired by HR and IT
  2. Conduct a workflow audit across three core business processes to identify AI augmentation opportunities
  3. Develop ethical guidelines for AI use in people management before problems emerge

Priority 2: Reinvest AI Capacity Gains into Growth

The Paradox: As AI automates routine work, organizations are discovering an unexpected challenge: what to do with the time they save. Research from the Society for Human Resource Management (SHRM) in "From Efficiency to Growth" reveals that many companies simply absorb efficiency gains without intentional reinvestment, leaving potential value on the table.

The Opportunity:
The organizations that pull ahead will be those that systematically redirect capacity from administrative work to high-touch strategic initiatives. When recruiters spend less time screening resumes, they can focus on candidate experience and relationship building. When HRBPs spend less time answering routine questions, they can dive deeper into business unit challenges.

Beyond Internal Efficiency:
Boston Consulting Group's analysis of "The Productivity Paradox" warns that internal efficiency gains rarely translate to market growth without intentional strategy. Their framework suggests organizations must:

  1. Measure the actual time saved through automation
  2. Catalog strategic priorities that have been under-resourced
  3. Match freed capacity to those priorities
  4. Track the business impact of reinvested time

Practical Actions for 2026:

  • Conduct a quarterly "capacity audit" measuring hours saved through AI and automation
  • Create a "strategic project bank" where leaders can submit initiatives requiring additional resources
  • Shift at least 20% of HR team capacity from administrative to strategic work by year-end
  • Measure and celebrate business outcomes from reinvested time, not just efficiency metric 

Priority 3: From Headcount to Skill Count 

The Paradigm Shift: For generations, workforce planning has revolved around a single metric: headcount. How many people do we need? What are their job titles? Where will they sit? This model assumes work is static, roles are stable, and capabilities can be predicted years in advance.

Deloitte's research on "The Skills-Based Organization" presents a fundamentally different model. In a volatile, fast-changing environment, organizations must shift from "jobs" to "skills" as the atomic unit of work. This isn't semantic—it's structural.

What Skills-Based Organization Means:
A skills-based organization doesn't ask "What headcount do we need in marketing?" It asks "What skills do we need to execute our strategy, and where can we find them?" This distinction unlocks entirely new ways of working:

  • Fluid talent deployment: Moving people with critical skills to priority projects regardless of their "job"
  • Broader talent sourcing: Hiring for capabilities rather than credentials
  • Dynamic career paths: Enabling employees to grow by acquiring skills rather than climbing a rigid ladder

The Talent Architecture Challenge:
Transitioning to skills-based workforce planning requires rethinking everything from job architecture to compensation systems. Deloitte's practical framework suggests starting with:

  1. Skills identification: What capabilities actually drive value in your organization?
  2. Skills mapping: Where are these skills currently located?
  3. Skills gap analysis: What capabilities will you need in 2026 that you don't have today?
  4. Skills development: How will you build or buy what's missing?

Practical Actions for 2026:

  • Replace one workforce planning cycle with a skills-based planning pilot
  • Audit your top 10 job descriptions—do they describe skills and outcomes or tasks and credentials?
  • Build a skills taxonomy for one business unit before scaling organization-wide
  • Shift performance conversations from "did you complete your tasks" to "what skills did you build and apply"

Priority 4: Redesign HR for Cross-Functional Work 

The Legacy Problem: Walk into most HR departments and you'll find the same structure: recruiting here, learning and development there, compensation in the corner, HRBPs somewhere in between. This functional silo model made sense when work was linear and predictable. It creates friction, handoffs, and finger-pointing when work is complex and fast-moving.

Gartner's research on "Beyond the Silo" documents the rise of agile, cross-functional HR teams that organize around outcomes rather than functions. Instead of a recruiter, an L&D specialist, and a compensation analyst each working separately on a business unit's challenges, they form a pod focused on a specific outcome—like "accelerating time-to-competency for new sales hires."

The Product Team Model:
Josh Bersin's analysis of "The Future HR Operating Model" describes a shift from Centers of Excellence to dynamic teams. In this model, HR organizes around employee journeys or business outcomes:

  • Onboarding pod: Includes recruiters, learning specialists, IT representatives, and facilities coordinators working together on Day 1 readiness
  • Leadership development pod: Combines L&D professionals, executive coaches, data analysts, and diversity specialists
  • Manager effectiveness pod: Brings together HRBPs, learning designers, and communication experts

Breaking Down Walls:
The cross-functional HR organization requires new ways of working:

  • Shared goals and metrics that span functional boundaries
  • Co-location (virtual or physical) of team members who share outcomes
  • Leaders who reward collaboration rather than functional excellence alone
  • Technology that enables visibility across previously siloed activities

Practical Actions for 2026:

  • Map your current HR processes against the employee journey—identify handoff points causing friction
  • Pilot one cross-functional pod focused on a specific business outcome
  • Revise performance metrics to include cross-functional collaboration
  • Train HR leaders in agile methodologies and product thinking

Priority 5: Build AI Fluency as a Core HR Capability 

The Internal Imperative: Before HR can lead organizational AI transformation, it must transform itself. The Academy to Innovate HR (AIHR) defines AI fluency as the new core competency for HR professionals—encompassing prompt engineering, data literacy, ethical oversight, and the ability to identify AI opportunities in people processes.

Why HR Must Learn Before It Can Teach:
Forbes Human Resources Council emphasizes that HR's credibility in leading enterprise AI initiatives depends on demonstrated capability within the function. When HRBPs can't articulate how AI might transform business partnering, when recruiters resist AI-powered sourcing tools, when learning professionals can't design AI-augmented development experiences—the function loses the right to lead.

Components of AI Fluency:
True AI fluency for HR professionals includes:

  • Foundational literacy: Understanding how AI works, its capabilities, and its limitations
  • Prompt engineering: Crafting effective inputs to generate useful outputs from AI systems
  • Data literacy: Interpreting AI-generated insights and questioning outputs appropriately
  • Ethical judgment: Identifying bias risks and establishing appropriate guardrails
  • Opportunity identification: Recognizing processes that could be enhanced or transformed by AI

Building the Capability:
Developing AI fluency across HR requires intentional investment:

  • Structured learning paths for different HR roles
  • Hands-on practice with AI tools in safe environments
  • Communities of practice where HR professionals share learnings
  • Partnerships with IT and data science teams

Practical Actions for 2026:

  • Conduct an "AI Fluency Audit" for your HR team this quarter—identify gaps and strengths
  • Establish a monthly "AI Learning Lab" where HR professionals experiment with tools together
  • Include AI fluency in HR competency models and performance expectations
  • Require every HR leader to complete one AI upskilling program this year

Part 3: Key Takeaways and Practical Actions to Deliver Impact

The five priorities for 2026 share a common thread: they require HR to stop reacting and start leading. They demand that the function build new capabilities, organize in new ways, and measure success by new metrics. Here are the actionable steps that will separate the organizations that thrive from those that merely survive.

Summary of Actions by Priority

PriorityImmediate Action (Next 30 Days)Strategic Initiative (Next 12 Months)
1: Co-Lead AI TransformationEstablish AI steering committee with IT and business leadersComplete workflow redesign for three core processes
2: Reinvest Capacity GainsConduct baseline capacity auditShift 20% of team time to strategic work
3: Skills-Based WorkforcePilot skills-based planning in one unitBuild organization-wide skills taxonomy
4: Cross-Functional HRMap employee journey friction pointsLaunch three outcome-based pods
5: HR AI FluencyConduct team AI fluency auditImplement structured upskilling program

The Integration Challenge

None of these priorities exists in isolation. AI fluency enables HR to co-lead transformation. Capacity gains from AI create time to redesign HR for cross-functional work. Skills-based workforce planning requires the very cross-functional collaboration that new HR operating models enable.

The organizations that succeed in 2026 will be those that see these priorities as an integrated system rather than a checklist. They'll build AI fluency across HR while simultaneously redesigning how HR works. They'll reinvest capacity gains into skills-based initiatives while partnering with IT on transformation.

A Call to Action

The trends are clear. The priorities are established. The actions are available. What remains is the choice: Will HR wait for 2026 to arrive and react to whatever comes, or will the function step forward as the architect of the future organization?

The functions that choose the latter path will find themselves not just supporting the business, but leading it. They'll be the partners CEOs turn to when facing uncertainty. They'll be the builders of resilient, adaptable organizations. They'll be the difference between companies that merely survive disruption and those that define what comes next.

The horizon is visible. The time to move toward it is now.


About the Author: Nia Chase

Sources and Further Reading:

  • Gartner / Josh Bersin Academy: "The Future of HR: From Trend Spotter to Business Driver"

  • MIT Sloan Management Review: "Why HR's Radar Needs to Extend Beyond the Office Walls"

  • McKinsey & Company: "HR as the Architect of the AI-Powered Organization"

  • Harvard Business Review: "The CHRO's Role in the Age of AI"

  • SHRM: "From Efficiency to Growth: What to Do When AI Saves You Time"

  • BCG: "The Productivity Paradox: Turning AI Efficiencies into Market Growth"

  • Deloitte Insights: "It's a Skill-Building Machine" and "The Skills-Based Organization"

  • Gartner: "Beyond the Silo: The Rise of Agile and Cross-Functional HR Teams"

  • Josh Bersin: "The Future HR Operating Model"

  • AIHR: "AI Fluency: The New Core Competency for HR Professionals"

  • Forbes Human Resources Council: "Upskilling HR: Why the Function Must Learn AI Before It Can Teach It"

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