Staying current with HR technology is crucial to business competitiveness, and HR teams are now taking advantage of mobile technologies and cloud solutions to enable employees to work smarter and remain productive.
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Frontline employees need fast, digital access to internal information such as company procedures and product details. HR tech such as learning management systems and e-recruitment solutions allow employees to quickly retrieve this data digitally.
Microlearning
Attaining performance growth requires going beyond adding resources and scaling existing practices; instead it involves designing an organizational model driven by adaptability, agility, and tapping into collective intelligence. Microlearning and social learning techniques should be leveraged to enable continual reinvention so your teams are ready for change and thrive when faced with disruption.
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Microlearning involves breaking important training or learning content down into smaller, bite-size lessons or nuggets that learners can access on-demand as needed, using spaced repetition and retraining practice to help retain knowledge. It's the ideal approach for today's short attention spans which often struggle to keep up with traditional forms of instruction.
Utilizing a mobile platform that supports this format allows your employees to have easy, on-demand access to training materials. Furthermore, this makes it simple for you to deliver training as per new business requirements or shifts within your workforce that may arise at any given moment.
Microlearning allows employers to test employee reactions in specific scenarios encountered on the job, such as how best to handle an angry customer. Branching scenarios typically present situations and ask employees how they would react before showing them the consequences and eventual outcome so they can learn from their mistakes.
Employee Feedback
Your HR department's success depends on having an effective feedback system in place. By providing employees with regular constructive feedback from managers and peers, feedback systems allow employees to develop their professional skills while increasing productivity while decreasing turnover rates.
An effective employee feedback strategy requires incorporating both formal and informal processes. Formal processes include performance reviews, one-to-one meetings and employee surveys while informal ones include peer-to-peer feedback boxes or informal mentoring programs. When combined with high-level leadership support and formal strategy planning processes, these processes can create an atmosphere of feedback at your organization that will improve overall HR performance.
Importantly, positive feedback should never be used as a way of softening criticism. If an employee perceives disingenuous praise they'll lose trust. Provide honest and direct feedback while keeping in mind the working relationship between yourself and them (i.e. whether they are peers, direct reports or managers).
When giving feedback, it can be helpful to have a list of points ready that you wish to address in order to keep your discussion on track and stay off topic. Furthermore, following up after giving the employee feedback ensures they understand its meaning and take appropriate actions as directed.
Mobile Apps
Staff of any organization rely on mobile devices for communication and productivity, while an HR app enables employees to easily access essential information that keeps them connected and up-to-date.
Mobile apps offer not only great user experiences but are also an efficient way to provide essential information because most employees lack the time or desire to navigate web portals on their smartphones. Employees spend 90% of their mobile time using apps; it only makes sense that HR resources be readily accessible on a device they spend so much of their day using.
Your HR team can easily organize key resources like training materials, policies, and company handbooks in an app for employees to easily access. Furthermore, these apps can even include an online help desk that employees can utilize quickly when seeking answers to questions they may have about these resources. This reduces pressure from HR department while giving staffers quick access to solutions they require quickly.
An HR mobile app can make life easier for both employees and managers by streamlining employee surveys and evaluations. BambooHR mobile makes it simple for your staff members to complete satisfaction surveys at times that suit them, such as while on lunch break or waiting for the bus home; providing feedback in real-time from anywhere!
Collaboration
HR can facilitate collaboration through team-building programs like employee resource groups (ERGs), community meetups and dedicated communication channels that make employees feel like part of one team. Cross-functional teams also serve to bring different skill sets and perspectives together resulting in new ideas and problem-solving approaches.
An environment that encourages collaboration can also foster innovation. High-tech firms, for instance, often promote an atmosphere of cooperation by using high-commitment HR practices such as stock ownership, group or organizational incentives, flexible time off policies and internal promotion policies - practices which show employees they matter in the organization and want them to share their expertise.
Employees can learn to collaborate well through simple techniques, like carefully framing topics in meeting agendas and initiating conversations using questions rather than statements. A positive culture that fosters collaboration should also be fostered at their workplace - this may involve companywide events like holiday parties and office picnics or informal social clubs like book groups or sports teams to foster friendly connections among employees.
Successful mobile cloud computing integration requires careful planning and testing. Professional help may be beneficial when developing mobile apps that contain sensitive personal or financial data, while investing in training and education for your developers will keep them abreast of emerging tech trends.
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