HR business partners are revolutionizing the HR professional role. Equipped with strategic expertise and working closely with leaders across departments to coordinate employee-related decisions with business goals, these specialists serve as strategic partners that guide employees toward realizing their career potential.
They must feel comfortable sharing confidential information with business leaders and interpreting data that supports decision-making processes.
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Learn the skills necessary to take a strategic approach to HR by enrolling in our University of St. Francis courses, such as Business Acumen for HR Professionals and HR Data-Driven Decision Making.
1. Strategic Thinking
HR business partners need to consider how their work can improve employee experience and produce tangible business results. One approach for doing this is using data analysis to make informed decisions on the most efficient ways of achieving specific goals - for instance if your goal is speeding up software products for users at your company, using data to compare different solutions' speeds in order to determine which will have more of an effect on user satisfaction and ultimately sales.
An alternative strategy for reaching organizational goals involves developing plans to meet them, such as talent acquisition and retention, leadership development, performance management and so forth. To do this successfully, you need to be adept at writing project scope statements, identifying stakeholders and resources, communicating effectively with large groups of people as well as comprehending organizational change complexity.
Strategic thinking requires looking at the big picture and understanding how your current efforts may shape the future of your company. HR professionals frequently find it difficult to take a step back and assess whether their actions contribute to company success; strategic thinking provides an important solution.
Are You an HR Professional Looking to Advance Your Career? To advance, it is crucial that you develop into a more strategic thinker. A great place to start would be learning how to influence others with your work while taking advantage of current tools and trends in human resource. USF offers courses that can assist in this effort.
2. Data Analysis
HR Business Partners must possess the ability to analyze and interpret data to support HR strategies and initiatives, and help their business colleagues understand how these long-term HR goals affect work at individual departments. If a policy change will have an effect on employee productivity or retention, HR Business Partners can explain why such change will benefit daily tasks of employees as well as increase overall business efficiency.
HRBPs should also have the skills necessary to assess current initiatives to measure their success or identify areas for potential improvements. They must make decisions based on facts rather than speculations; confident enough to realize when something doesn't work as intended - something which requires much research and study, but can help an HRBP make maximum impact in their role.
An exceptional HRBP goes beyond research of company information to keep up with changes that could affect clients or how they do their jobs, such as compensation standards, laws and business practices in different regions around the globe. They must also adapt training programs accordingly to address cultural differences or language barriers in these regions.
HR Business Partners often oversee other HR professionals in implementing new processes and policies, and must establish strong working relationships within their organization that allow them to share best practices while working closely together on projects together. In order to be effective at this role, they need to cultivate strong networks of professional relationships in which best practices can be shared as well as collaboration projects between departments within an organization.
3. Communication
As HRBPs are responsible for connecting strategic organizational goals to what teams, managers and key stakeholders focus on, they require exceptional stakeholder management skills. Effective relationship-management techniques as well as building consensus across various groups - employees, managers, executives and board members - allow HRBPs to create HR systems and interventions which align with business goals for greater impact.
They must also have the ability to effectively communicate with all groups, from business leaders they support to employees at all levels. This may include explaining the benefits of new policies or why a technology solution will increase workplace productivity. Furthermore, strong communicators can use their skills to form strong and trustful relationships with clients which is especially helpful when handling difficult matters such as performance reviews or career transitions.
Idealistically, HRBPs would spend less time on administrative duties and more time driving strategies that impact their organizations. Unfortunately, this may not always be possible due to understaffed teams; when this occurs, HRBPs need to recognize what projects they can and cannot take on and have the courage to assert themselves without getting bogged down in administrative red tape.
Sometimes HRBPs must use their communication skills to motivate and inspire employees. For instance, when persuading managers to adopt new HR technology, an HRBP will need to show how it will make them more productive and efficient while at the same time convincing their audience it is worth their initial investment and effort required to implement this technology.
4. Collaboration
It's key for HR Business Partners who hope to make an impactful difference in the business that they collaborate closely with their team members, especially departmental leaders of their assigned departmental area. Great teams share information freely, ask the appropriate questions, and aren't afraid of taking risks in pursuit of success.
Collaboration can be difficult, and HR professionals often don't come naturally equipped to perform it effectively. That is why it is imperative that you teach it as an essential skill and incorporate it into the way your team operates.
At the same time, it's also helpful for your team to understand that an effective HR-business partnership involves collaboration in both directions. For instance, an HR Business Partner who excels at asking pertinent questions but who works under leaders who hold onto information could easily become ineffective and fail.
Good HR Business Partners place great emphasis on aligning their systems with those of the business, which requires understanding each department's functions and the particularities of its culture, and possessing excellent stakeholder management abilities so as to successfully negotiate and reach consensus amongst stakeholders.
Effective HR Business Partners are also adept at helping business leaders to shape and hone their leadership teams through coaching and development opportunities. Although this can be challenging, coaching and development opportunities are essential in making talent and performance work together to produce results for any organization. In order to do this effectively, having an accurate vision of future business needs helps in designing training initiatives to support those goals.
5. Networking
HR Business Partners must have strong networking abilities within their company. This involves regularly meeting with the heads of departments such as sales, marketing, and finance in order to learn about their functions - this information will allow HR Business Partners to develop an HR strategy tailored specifically for them.
An effective HR Business Partner should also have the ability to network outside of their company in order to discover new ideas and solutions for their department, which may include conferences, seminars or webinars. Doing this will keep their HR department up-to-date while staying ahead of industry trends.
An effective HR Business Partner must also foster strong relationships among their colleagues, creating a powerful team capable of meeting goals efficiently while communicating effectively with all relevant parties.
As HR Business Partners (HRBPs), HRBPs often gain access to sensitive company information - including performance data and financial details - which requires them to build trust with leadership so that they know they can share this knowledge without negatively affecting job security or having unintended repercussions on the business.
Human Resource leaders frequently face anxiety over potential economic downturns, declining revenues or talent shortages. A great HRBP will be able to offer solutions that address these concerns by understanding their effect on employees and how this influences behavior - this enables them to make sound decisions during times of crisis and lead their team toward success.
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